Wave 2022 Tandem Seat

This is just a seat not the stroller and once ordered nothing can be done to cancel it once you figure out that it is wrong!!!! and it was a gift so being delivered to someone else and even though it is not shipped unable to change the address so that you can fix the error. Terrible customer service for Nordstroms that prides themselves on service. Makes me not want to order online because the online marketing is misleading.

While the Silvercross product is great, they need to work on their configurations. The original seat only works in the upper position and the tandem seat only works in the lower position, a ridiculous design considering the bassinet works in both positions so clearly they have connectors designed to cater for both positions. This is very frustrating because I can’t have to option to have my son in either the upper or lower position without carrying 2 seats and a bassinet in the car.