Sept 20, 2024
I NEVER GOT IT
They sent me a lipstick and liner. That wasn’t even an even price comparison of what I actually paid for and at the time this was 100 bucks.
Then when I tried to call customer service for a resolve and a refund they gave me the run around and tried to act like I was lying about actually having the brushes. After like an hour of back and forth on the phone I finally talked to someone.
Someone at the Nordstrom distribution and shipping facility actually just put any random thing in a box and shipped it to me. And then the Nordstrom company never owned it and took responsibility for it.
This was THE WORST EXPERIENCE I HAVE EVER HAD with Nordstrom.
I was very disappointed at how I was treated and how horrible the service was.
If I could give negative zero stars I would. DO BETTER NORDSTROM!
Verified purchase
mrsbkr
- Size purchased:
- One Size
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