FlexStyle Round Brush Attachment

Hi Sheree, Thank you for taking the time to leave a review and share your experience. We’re really sorry to hear that the accessory felt too stiff and caused discomfort for both you and your daughter. We understand how disappointing it can be when a styling tool doesn’t perform as expected, especially when it pulls hair rather than helping to smooth or style it. We recommend reviewing our guide on how to use each FlexStyle attachment, as technique and sectioning can sometimes help improve comfort and results: https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-How-to-Use-Each-Attachment If you continue to have concerns or would like further assistance, our Customer Support team would be happy to help review your options: https://support.sharkninja.com/contact-us Kind regards, Shark Beauty

Hi Kali, Thank you for taking the time to share your experience with us. We are very sorry to hear that the round brush has been uncomfortable for you. We never want any of our customers to experience discomfort while using our styling tools, especially when you otherwise enjoy the product itself. Your feedback is incredibly important to us, and insights like yours play a key role in helping us improve our designs and consider future attachment options. Kind regads, Shark Beauty

Hi Anna, Thank you for taking the time to leave a review. We’re genuinely unhappy to hear that the Shark FlexStyle Round Brush doesn’t fit your dryer and that the return process has been hard to navigate. We understand how frustrating that can be, and we appreciate you sharing this with us. Your feedback will be passed along to the appropriate internal teams. For help with arranging a return, please feel free to reach out to our Customer Care team for assistance: https://support.sharkninja.com/contact-us Kind regards, Shark Clean.