Mar 7, 2025
Feels Amazing
It’s light weight and feels very nice on my skin. It washers off easily to a milky finish and it is not oily at all. Some people said that but it was great on my combo skin
NicoleLynn
1found this helpful
Details & care
What it is: A lightweight, hydrating facial cleansing oil that thoroughly dissolves waterproof and hard to remove makeup, sunscreen and impurities.
What it does: This multi-tasking cleansing oil quickly melts away waterproof makeup while maintaining skin's moisture. Can be used on wet or dry skin and rinses clean for an incredibly soft and non-greasy, dewy finish. Use on its own or as the first step of a double cleansing routine.
Key ingredients:
- Squalane: hydrates and protects skin’s moisture barrier
- Grape Seed Oil: helps improve skin roughness and dullness
How to use: Use in the evening as the first step in your skincare routine. Pump the cleansing oil twice into the palm of your hand and massage onto skin. Rinse with lukewarm or cool water.
- Dermatologist tested; ophthalmologist tested
- Made in Japan
- Asian & Pacific Islander Owned/Founded
- Item #10347720
- Core Product ID 333333EB2V
Ingredients
Squalane, Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, PEG-20 Glyceryl Triisostearate, Water (Aqua/Eau), Butylene Glycol, Alcohol Denat., Tocopherol, Fragrance (Parfum), Vitis Vinifera (Grape) Seed Oil, BHT<br>
Ingredients are subject to change at the manufacturer's discretion. For the most complete and up-to-date list of ingredients, refer to the product packaging
Shipping & returns
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Shiseido
150 years of innovation from Japan. 2,500 patents. 28,000 clinical trials. Nutrient-rich ingredients. Healthy, vibrant skin for all, at any age. Shiseido Ginza Tokyo.
Reviews
(346)3464.5 out of 5
Most helpful positive review
Most helpful critical review
Nov 16, 2025
Changed new formula is awful
This has been a holy grail product for me since 2011. I tried every cleansing oil on the market and this was the best but no more. I purchased 2 bottles in 2024 that I still have and they changed the formula it no longer rinses clean. It leaves a film when I rinse and I cannot get it off. It used to remove eye makeup perfectly now it leaves makeup behind so much that I believe it caused my oil glands on my eyelid to clog and give me a stye which was terrible that's never happened to me in my life. Now I have to use a foaming cleanser to get this oil off and rinsed clean. I cannot believe it but I will need to switch brands after so long and find a different one. I wrote a letter to the manufacturer but they probably won't care and probably did it to save money even though it ruined this product. I cannot stress enough don't waste your money this new formulation is terrible. I wish I could return the 2nd bottle but it's been too long,
Lmg133
Verified purchase2found this helpful
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5 stars74%
4 stars13%
3 stars6%
2 stars1%
1 star5%
Pros:
Cons:
Current reviews don’t mention any.Nov 16, 2025
Changed new formula is awful
This has been a holy grail product for me since 2011. I tried every cleansing oil on the market and this was the best but no more. I purchased 2 bottles in 2024 that I still have and they changed the formula it no longer rinses clean. It leaves a film when I rinse and I cannot get it off. It used to remove eye makeup perfectly now it leaves makeup behind so much that I believe it caused my oil glands on my eyelid to clog and give me a stye which was terrible that's never happened to me in my life. Now I have to use a foaming cleanser to get this oil off and rinsed clean. I cannot believe it but I will need to switch brands after so long and find a different one. I wrote a letter to the manufacturer but they probably won't care and probably did it to save money even though it ruined this product. I cannot stress enough don't waste your money this new formulation is terrible. I wish I could return the 2nd bottle but it's been too long,
Verified purchase
Lmg133
- Size purchased:
- 10.14 oz
- Color:
- NO COLOR
2found this helpful
Mar 7, 2025
Feels Amazing
It’s light weight and feels very nice on my skin. It washers off easily to a milky finish and it is not oily at all. Some people said that but it was great on my combo skin
NicoleLynn
- Size purchased:
- 6 oz
1found this helpful
Aug 4, 2026
Awesome for skin
This oil removes makeup and leave you face moisturized and soft. I love using one pump each evening.
Verified purchase
Tracy Aspel
Was this helpful?
July 26, 2026
Product itself is really good. However, it is the shipping I am not happy about. I did not initiate this return. Not sure why this product was returned
Verified purchase
Nordstromshippingsheseido
Was this helpful?
Oct 24, 2025
Use each time before cleanser.
I use this every time before my cleanser. It feels great and my skin looks nice.
Reposted from shiseido.com
Verified purchase
Kristi
Aug 21, 2025
Changed - no longer perfect
Loved this for years, but now it leaves my face and hands greasy. I discarded a near-full bottle and am trying other companies' products. Please consider returning to the previous formulation.
Reposted from shiseido.com
shiseido.com response
Hello JB,
Thank you for this feedback. For sustainability reasons, the Perfect Cleansing Oil has had an ingredient swap. Although the product may have a different sensorial experience, it now contains a more effective ingredient. We know that change in texture can be very jarring, so I am happy to share this feedback with our internal teams. -Amber, Shiseido Skincare Expert
JB
July 8, 2025
It is perfect!
Always my first step cleanser. Very pleasant to use and rinses clean. ⁷
Reposted from shiseido.com
Verified purchase
Mary
May 29, 2025
A new product for me. I use it every night now.
The cleansing oil is a great way to use after using the eye & lip makeup remover. It leaves your whole face soft and clean.
Reposted from shiseido.com
Verified purchase
NancyS
May 12, 2025
Perfect for makeup and sun protector removal
This oil is perfect for makeup and sunscreen removal, very light feel and you don't need to use a lot.
Reposted from shiseido.com
Verified purchase
Patricia
Apr 30, 2025
Used to be Perfect but not anymore :(
This used to be my holy grail, go to oil cleanser. It was game changing in my skincare routine and made such a difference in the condition of my oily/combo skin (and I'm not exaggerating). It worked wonders on keeping my pores clean while also hydrating and being gentle on my skin (with no reactions, which I sometimes experience with certain ingredients-drying out skin, some redness, etc). I purchased a new bottle not knowing about the reformulation and upon use I noticed the consistency was quite different. It was more slippery, did not clean well, and ended up breaking me out (and I'm not prone to breakouts!). This is so saddening as now I need to find a replacement after all these years, very disappointing.
Reposted from shiseido.com
shiseido.com response
Hello Rachel, Thank you for your review of Essentials Perfect Cleansing Oil. We are concerned to hear about your experience and have shared your comments with our internal teams. Please be assured that all Shiseido formulations undergo rigorous quality, health, and safety testing. Essentials Perfect Cleansing Oil is dermatologist and ophthalmologist-tested. We want to ensure you are connected to the team that can help, so please contact Customer Care at your earliest convenience: https://www.shiseido.com/us/en/customerservice -Kristena, Skincare Expert
Orchid
Apr 27, 2025
Good product
Only have used once but seems to breakdown the makeup and sunscreen well.
Reposted from shiseido.com
Verified purchase
Becky
Apr 20, 2025
Not for me
I have combination dry and oily skin. This mostly leaves my skin looking oily.
Reposted from shiseido.com
Verified purchase
Stacey