Dec 1, 2023
Regret buying this from Nordstrom
Although I had an option to buy this directly from Kate Spade during the Black Friday weekend (as they also offered 50% off), I decided to get it from Nordstrom. Now, I deeply regret my decision. Nordstrom sent me a DEFECTIVE item without the shoulder strap, and I'm unable to exchange it because Nordstrom no longer has the item in this color. Of course, Kate Spade no longer offers the same 50% off either.
When I called the customer service, they said there was nothing they could do.
Verified purchase
FrustratedShopperFromCA
- Size purchased:
- One Size
- Color:
- DEEP CHERRY
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