Medium Crosby Lock Quilted Denim Crossbody Bag

This seasonal item sold out online at the brand’s store so had to order through Nordstrom. Item was received on time. Not sure if it was a return or an open box as the paper packaging I’m familiar with this brand is not all there. MZW dust bag was missing too. I called customer service & they were only able to send me a Nordstrom dust bag. Other than that I’m pleased with my purchase & see myself using this bag frequently. I just hope the metal closure holds up & doesn’t fall apart as one reviewer experienced.