lancome-usa.com response
Hey Smell right! We are so sorry to hear that your recent purchase of the La vie est belle Scented Body Lotion doesn't smell like the original you know, and love. We completely understand how disappointing that is when you were looking forward to your favorite scent. Please be assured that there have been no recent changes to the formula. However, we would love to investigate this further to see what might have happened. Please call our Consumer Care Center at 1-800-526-2663 (Monday–Friday, 10:00 AM – 7:00 PM EST) for further assistance, and you may use case number #47693043 for reference. Thank you again for taking the time to let us know about this issue, and we will be looking forward to speaking with you more about your experience.