Freshwater Pearl Station Necklace

The necklace is very pretty and dainty. Very happy with how it looks in person since I could only see it online. However, the delivery experience was terrible. I ordered on 6/9/25 and estimated delivery was 6/13/25-6/14/25. The necklace didn't arrive until 6/16/25 at 6pm. This was a gift for someone for their graduation, and I really needed it by 6/14/25. It wasn't available in stores. Also, I selected the option for gift bag and message, and paid for it. There was no gift bag or message. When I called Nordstrom customer service about these two issues, they said next time I want to order online, I will need to call them to order, and there will be a note in my account for free expedited shipping. Not the experience I expected, or that I'm used to, from Nordstrom. I will think twice about ordering online from Nordstrom again. Even with my next expedited shipping being free. Disappointed x3. Pretty necklace though.