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Details & care
Flagship 9700 Lunar Gray with 5 modes, 3 intensities, pressure sensor and full brush head assortment.
- 5 modes + 3 intensities; Pressure sensor; Bluetooth app; Glass charger + travel case
- Item #11169549
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Most helpful positive review
Apr 5, 2026
Super Product: Tooth Brush and iPhone App combo.
[This review was collected as part of a promotion.] Really super product; the tooth brush iPhone app is perfect and guides you to better brushing.
JPBJR
Verified purchase
Reposted from philips.com
Most helpful critical review
Mar 10, 2026
[This review was collected as part of a promotion.] battery life is short, and the button always have issues, not working.
Leonlll
Verified purchase
Reposted from philips.com
philips.com response
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
5 stars
77%
4 stars
5%
3 stars
5%
2 stars
0%
1 star
14%
Sort by Most Helpful
Dawn 101
Reposted from philips.com
Verified purchase
Apr 8, 2026
[This review was collected as part of a promotion.] I like the diamond clean smart 9700 because of the numerous settings options that covers any concerns or needs that I may have in my dental care. I also love the durable charging travel case. I would have given this 5 stars, but my last diamond clean only lasted 7 months and the stem that held the brush just broke. Was not dropped or damaged in any way. I bought another one, but at this price I expect it to last longer and if it does not, this is the last one I will ever buy.
JPBJR
Reposted from philips.com
Verified purchase
Apr 5, 2026
Super Product: Tooth Brush and iPhone App combo.
[This review was collected as part of a promotion.] Really super product; the tooth brush iPhone app is perfect and guides you to better brushing.
Leonlll
Reposted from philips.com
Verified purchase
Mar 10, 2026
[This review was collected as part of a promotion.] battery life is short, and the button always have issues, not working.
philips.com response
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Glight
Reposted from philips.com
Verified purchase
Feb 28, 2026
Great product
[This review was collected as part of a promotion.] I have been a longtime fan of all things Phillips. My latest purchase of the Diamond Clean toothbrush has taken me to a new level of appreciation. It’s a little pricey but it’s worth every cent. Every time I use it I feel like I’ve just been to the dentist for a cleaning.
Leon R
Reposted from philips.com
Nov 10, 2025
Amazing Toothbrush and Software
I have had this toothbrush since 3/21/2021 and is still going strong. This is the most awesome toothbrush I have ever had. It is AMAZING!
Frustated in MD
Reposted from philips.com
Sept 28, 2025
Horrible quality control. Tho Customer sat superb
I have been using this same model for more than a decade, but I have to purchase a NEW ONE roughly every year as the same issue recurs -- the motor gets louder as the metal bar in the main body gets looser and eventually the brush no longer works. This last one only worked for 3 months before same thing occurred.
philips.com response
Hi Frustated in MD, Thank you for bringing this to our attention. We truly understand why you feel this way and we're sorry for any inconvenience this has caused you. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution to your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR
Hope to speak to you soon! Kind regards, Philips Consumer Care