May 12, 2024
cheap and poor customer service
Wore this twice and lost a stone. Nordys was great—sent it in immediately. David Yurman wanted $250 to repair—one month after receiving. Supposedly there’s a 3 month warranty, but even after protesting, they wanted $150. Nordstrom would have covered. Took it in December for repair. By May still no news nor was it returned. Went to speak to the Yurman rep at the counter who was extremely rude and dismissive (not Nordy employee). After nearly 6 mos finally just returned. Nordstrom was extremely apologetic, but apparently had numerous issues with Yurman’s warranty. I had several pieces picked out, but I will not be purchasing another Yurman—ever. I shop at Nordstrom for a reason and frankly, this brand is beneath them.
Verified purchase
Nordyloyal92
Fit: True to size
Small
True to size
Large
- Color:
- DIAMOND
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