Cruiser Beach Wheel Kit

We love our veer cruiser and bought the beach wheels expecting excellence. Upon receipt, we unboxed, threw away the box, followed installation instructions and took it out to our beach. EXTREME disappointment. The wheels did NOT make any significant difference in pulling our beach gear. We live in Southern California where beach/sand is soft and lofty. After this ONE use, I contacted customer service right away to request a return. They sent a curt email refusing the return saying we ‘used it’ and auto attached instructions for install - which we did already. DO NOT BUY if you are expecting an actual difference in pulling in sand. Not worth the big price tag. This bad customer service experience will make us hesitant to try any VEER products in the future.

2 stars because the wheels technically work on packed sand, but they did not solve the main problem I bought them for. I wanted to love these wheels, but after finally using them at the beach, I would not recommend them for the price. The biggest issue is performance on soft sand. On packed sand, they worked fine, but so do most regular wagon wheels. On soft or loose beach sand, they did not perform noticeably better than our regular wagon wheels. The wagon still sank and was difficult to pull through the hot sand. I also did not think to stop and take pictures or videos at the beach, because I was focused on getting through the sand with a sinking wagon and just trying to get everything and everyone where we needed to go. The second major issue is the width. Once the beach wheels are installed, the wagon becomes extremely wide and difficult to get through tighter spaces. We had trouble getting it into our room and had to unload the wagon in the hallway, remove the beach wheels, bring everything inside, and then repeat the process every time we left or came back. Once we got home, I was able to take a picture and a video showing that the wagon with the beach wheels installed does not fit through our door. If the expectation is to swap back to the regular wheels whenever the beach wheels make the wagon too wide, that feels counterintuitive. I bought the beach wheels to make beach trips easier, not to change wheels back and forth while the wagon is loaded with all of our beach gear. I ordered them from Veer earlier in the year but was not able to actually use them at the beach until recently. Unfortunately, by the time I found out they did not work well for us, they were already used and outside the return window. For how large and expensive these wheels are, I do not think they are worth it. If you only plan to use them on packed sand or in wide open areas, they may be fine. But if you are buying them specifically for soft beach sand, I would think twice.

I have the city cruiser XL and purchase these beach wheels because I live in Southern California and took this wagon to the beach without the beach wheels, fully loaded with the kids and beach accessories, and it was so hard to pull through the thin and deep sand. After that, I decided to purchase the beach wheels to make it easier to pull the wagon through the sand. For the price of the wheels costing more than an entire beach wagon, I expected these wheels to glide over the sand. To my disappointment, it was just as hard to get these wheels through that deep sand as the original wheels. It was also harder to pull these wheels on the concrete from the car to the sand than the regular wheels. I really wish this worked as anticipated and I followed all the suggestions about the air pressure and the pull mode and still, it didn’t work. The sand kept getting caught under the wheels, preventing them from spinning, so it was like pulling a wagon without the wheels moving almost at all, and my husband, and I both had to work together to get the wagon through the sand with him, pulling and me pushing from behind. Thankfully,, ordering this to Nordstrom I was able to return this. I’m so glad I did not purchase this through veer as it would’ve been final sale because I used it. If you buy these wheels, make sure they’re sold by Nordstrom and keep your box because unless you have thick or rocky sand, you’ll likely need to return this.