Oct 29, 2018Incentivized review
Unsatisfactory Product but Great Service
In ordered this jacket online, based on the photo, the description and a great prices. It was described as an all-weather jacket with a removable quilted lining but what was delivered had no lining at all. It was essentially a shell. While that was disappointing, Nordstrom's customer support was excellent. I was told where I could return the jacket, the process took five minutes and I received a full refund on the spot. I'd rather have a new jacket, but I can't complain.
NYC59Dude
Fit: True to size
Small
True to size
Large
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