Kids' Tokio Slingback Clog

I chose these little Birkenstocks because I thought my granddaughter would love them so she could match with her mommy! Unfortunately, when my daughter took them out of the box so she could try them on the rivet that holds the backstrap on was broken. She confirmed it’s a rivet and not a snap so they were completely unusable unfortunately, we will be returning them. I’m pretty bummed. It seems that Birkenstocks quality has gone way down, especially with their kids shoes.

I received these worn Birkenstock in the mail and I was livid. How could you send these to anyone! They should have been thrown in the trash. I am surprised that the Nordstrom team doesnt check returns . I am done!!!