Dec 5, 2014
Great Service, Not so Great Product
Customer service was excellent; nice to have return label in case it's needed. I returned in person. Again, excellent service. I had followed suggestion to go half size smaller but was not necessary so I needed smaller size.
Shoes have classic style and are very nice. Unfortunately I was wrong about one thing; higher price does not necessarily buy comfort; the shoes are very hard. My son has not been able to wear them for more than a couple of hours a day. He actually got blisters in the back of his feet.
I rubbed the back with wax and that has helped, but after about 6 times, he is still not able to wear them for the whole day. I just hope it will get better
marybearwood
3found this helpful
