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- Imported
- Item #10927407
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Most helpful positive review
Apr 8, 2026
Awesome product
Great product! Buy It! It changes how you get your hair styled 10/10!! I have weak hands and arthritis in my elbows. If u are struggling physically limited this tool is good for making the task of getting ready so much easier. It is a learning curve understanding how it works, but if u can use a phone u can work the app easily. It gives that just out of the salon feeling every time. I get ready everyday just to use my new Dyson!!
Highly recommend and lot of reviews are over exaggerating. The box is close to the end that goes in wall plug and it is slightly heavy but it sits on floor and you never actually need to pull it up as cord is very long. Do not let it stop you from buying it. It does get very hot which is the point and once you get a hang of it you know how to position it to not get to hot on you.
Love It!!! Worth the money!
Dyson
Verified purchase
Reposted from Dyson
Dyson response
Hello there, thank you for sharing your feedback. We are so glad to hear how much you are enjoying your new Dyson and that it has made such a positive difference in your daily routine! It is wonderful to know that the design and ease of use, including the app, have provided you with that salon-quality feeling while being manageable and accessible. We truly appreciate your detailed feedback and high recommendation.
Most helpful critical review
Aug 6, 2025
Died after 10 days
To use the automated i.d. features, you need to download the Dyson app. Began glitching on the second day of use. I have short hair. Was using on medium heat and medium fan. All 6 lights (heat and air) would flash at once and machine would just stop working mid-styling. Happened several times. I googled it and found several users on tiktok with same problem "New Dyson Glitching" One day, it just stopped. I went through multiple trouble shooting sessions with Dyson support. Turns out they know about the problem and thought their most recent update to the app would solve it. Apparently not. I think I'll wait to buy another until the technology is figured out. Before it died, curling barrels had more air power, rubber bristled round brush is much better than the AirWrap complete brush. Smoothing attachment, which I thought was like the AirStrait, is really not at all effective. Supposed to be used on dry hair only to smooth frizzies but doesn't even do that. If you buy it, be sure to buy it from a trusted retailer. If I do repurchase this item again, I will only buy it from Nordstrom. I like their return policy and they won't limit me to 30 days.
LoveItalianShoes
TOP 1000 REVIEWER
7found this helpful
5 stars
71%
4 stars
9%
3 stars
3%
2 stars
5%
1 star
12%
Pros:
Cons:
Sort by Most Helpful
Color
LoveItalianShoes
TOP 1000 REVIEWER
Color: Ceramic Pink/ Rose Gold
Aug 6, 2025
Died after 10 days
To use the automated i.d. features, you need to download the Dyson app. Began glitching on the second day of use. I have short hair. Was using on medium heat and medium fan. All 6 lights (heat and air) would flash at once and machine would just stop working mid-styling. Happened several times. I googled it and found several users on tiktok with same problem "New Dyson Glitching" One day, it just stopped. I went through multiple trouble shooting sessions with Dyson support. Turns out they know about the problem and thought their most recent update to the app would solve it. Apparently not. I think I'll wait to buy another until the technology is figured out. Before it died, curling barrels had more air power, rubber bristled round brush is much better than the AirWrap complete brush. Smoothing attachment, which I thought was like the AirStrait, is really not at all effective. Supposed to be used on dry hair only to smooth frizzies but doesn't even do that. If you buy it, be sure to buy it from a trusted retailer. If I do repurchase this item again, I will only buy it from Nordstrom. I like their return policy and they won't limit me to 30 days.
7found this helpful
DLJ23
Verified purchase
Size purchased: One Size
Color: CERAMIC PINK/ ROSE GOLD
Nov 12, 2025
Purchased 2 and both malfunctioned
Initial purchase malfunctioned during first use (machine would shut off after 5 min if I changed the attachment mid-use). Assuming it was a one-off faulty device, I returned the item and purchased a second. The exact same issue occurred after 15 minutes of use. The device would shut off and not turn back on for at least 5 min. I was so hopeful this device would exceed my expectations, but I’m so disappointed. I’ve had the original for close to 5 years (and have loved it!) and was willing to pay the high price point if it proved to be an upgrade. I’ve since read on many message boards that this seems to be a common issue with the new model.
6found this helpful
Zeenha
Verified purchase
Dec 11, 2025
not worth it.
I just got the new airwrap and so disappointed the curls didn’t stay for 5 min and my hair looks frizzy. I’m a hair stylist and this one is the worse. I have the blow dryer and works just fine but not the new Airwrap for sure . I’m going to return it. Not recommended.
2found this helpful
Dyson
Reposted from Dyson
Verified purchase
Apr 8, 2026
Awesome product
Great product! Buy It! It changes how you get your hair styled 10/10!! I have weak hands and arthritis in my elbows. If u are struggling physically limited this tool is good for making the task of getting ready so much easier. It is a learning curve understanding how it works, but if u can use a phone u can work the app easily. It gives that just out of the salon feeling every time. I get ready everyday just to use my new Dyson!!
Highly recommend and lot of reviews are over exaggerating. The box is close to the end that goes in wall plug and it is slightly heavy but it sits on floor and you never actually need to pull it up as cord is very long. Do not let it stop you from buying it. It does get very hot which is the point and once you get a hang of it you know how to position it to not get to hot on you.
Love It!!! Worth the money!
Dyson response
Hello there, thank you for sharing your feedback. We are so glad to hear how much you are enjoying your new Dyson and that it has made such a positive difference in your daily routine! It is wonderful to know that the design and ease of use, including the app, have provided you with that salon-quality feeling while being manageable and accessible. We truly appreciate your detailed feedback and high recommendation.
Ssas
Reposted from Dyson
Verified purchase
Apr 2, 2026
Frustrated
I bought this about a month ago with the hopes of not using my iron anymore. Once i do the blowout, it comes out great, but 30 minutes in (being inside my home) it gets frizzy. I am spending about an hour and a half, using the round brush and not being able to wear my hair down. My hair is looking drier too. I wash my hair once a week for context. I have been using a variety of different anti frizz products, learning new techniques, watching youtube videos and nothing is working. Im just so frustrated at this point.
Dyson response
Hello there, thank you for sharing your feedback. We are sorry for the inconvenience cased. We understand how upsetting it might be to spend over an hour on a blowout only to have it frizz within 30 minutes. If you need assistance, you can reach us via live chat or call support at 866-693-9766. Thank you!
Maira
Reposted from Dyson
Verified purchase
Mar 30, 2026
Premium Feel and Powerful Performance
I bought my Dyson last August and even though I haven’t used it very frequently, my experience so far has been really good. The performance is impressive — it feels powerful, efficient, and very well designed. It’s also lightweight and easy to use, which makes cleaning quick and hassle-free.
From the times I’ve used it, it works really well on different surfaces and gives a premium feel overall. The only downside is the price, as it is quite expensive, but the quality and performance do reflect that.
Overall, even with limited use, I’m happy with my purchase and it seems like a reliable product that’s built to last.
Dyson response
Thank you for your review. It’s great to hear that even with limited use, your Dyson has already made a strong impression, that powerful performance, premium feel, and lightweight design really do make cleaning feel effortless. It’s also reassuring that it handles different surfaces so well, even if you haven’t needed to use it often yet. Sounds like you’ve made a choice that’s built to last and will keep delivering whenever you need it.
