Current Price $749.99
Details & care
- Imported
- Item #10927407
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Most helpful positive review
May 18, 2026
It is amazing tool for busy working women
I am really happy that I bought it. It makes my busy life easier.
Beatalec
Verified purchase
Reposted from Dyson
Dyson response
Thank you for your review. We’re delighted to hear that the tool is helping simplify your busy lifestyle and meet your needs. Your feedback means a lot to us!
Most helpful critical review
Aug 6, 2025
Died after 10 days
To use the automated i.d. features, you need to download the Dyson app. Began glitching on the second day of use. I have short hair. Was using on medium heat and medium fan. All 6 lights (heat and air) would flash at once and machine would just stop working mid-styling. Happened several times. I googled it and found several users on tiktok with same problem "New Dyson Glitching" One day, it just stopped. I went through multiple trouble shooting sessions with Dyson support. Turns out they know about the problem and thought their most recent update to the app would solve it. Apparently not. I think I'll wait to buy another until the technology is figured out. Before it died, curling barrels had more air power, rubber bristled round brush is much better than the AirWrap complete brush. Smoothing attachment, which I thought was like the AirStrait, is really not at all effective. Supposed to be used on dry hair only to smooth frizzies but doesn't even do that. If you buy it, be sure to buy it from a trusted retailer. If I do repurchase this item again, I will only buy it from Nordstrom. I like their return policy and they won't limit me to 30 days.
LoveItalianShoes
TOP 1000 REVIEWER
7found this helpful
5 stars
68%
4 stars
9%
3 stars
3%
2 stars
6%
1 star
13%
Pros:
Cons:
Sort by Most Helpful
Color
LoveItalianShoes
TOP 1000 REVIEWER
Color: Ceramic Pink/ Rose Gold
Aug 6, 2025
Died after 10 days
To use the automated i.d. features, you need to download the Dyson app. Began glitching on the second day of use. I have short hair. Was using on medium heat and medium fan. All 6 lights (heat and air) would flash at once and machine would just stop working mid-styling. Happened several times. I googled it and found several users on tiktok with same problem "New Dyson Glitching" One day, it just stopped. I went through multiple trouble shooting sessions with Dyson support. Turns out they know about the problem and thought their most recent update to the app would solve it. Apparently not. I think I'll wait to buy another until the technology is figured out. Before it died, curling barrels had more air power, rubber bristled round brush is much better than the AirWrap complete brush. Smoothing attachment, which I thought was like the AirStrait, is really not at all effective. Supposed to be used on dry hair only to smooth frizzies but doesn't even do that. If you buy it, be sure to buy it from a trusted retailer. If I do repurchase this item again, I will only buy it from Nordstrom. I like their return policy and they won't limit me to 30 days.
7found this helpful
DLJ23
Verified purchase
Size purchased: One Size
Color: CERAMIC PINK/ ROSE GOLD
Nov 12, 2025
Purchased 2 and both malfunctioned
Initial purchase malfunctioned during first use (machine would shut off after 5 min if I changed the attachment mid-use). Assuming it was a one-off faulty device, I returned the item and purchased a second. The exact same issue occurred after 15 minutes of use. The device would shut off and not turn back on for at least 5 min. I was so hopeful this device would exceed my expectations, but I’m so disappointed. I’ve had the original for close to 5 years (and have loved it!) and was willing to pay the high price point if it proved to be an upgrade. I’ve since read on many message boards that this seems to be a common issue with the new model.
6found this helpful
Zeenha
Verified purchase
Dec 11, 2025
not worth it.
I just got the new airwrap and so disappointed the curls didn’t stay for 5 min and my hair looks frizzy. I’m a hair stylist and this one is the worse. I have the blow dryer and works just fine but not the new Airwrap for sure . I’m going to return it. Not recommended.
2found this helpful
TBray
Reposted from Dyson
Verified purchase
May 25, 2026
Disappointed So Far
I bought this in April and it didn’t work out of the box! They are supposed to be sending a new filter to see if that is the issue. Once it arrives I’ll see if it works. It’s been a month and it’s extremely disappointing to purchase a premium product and not have Dyson take care of it. I’ve asked that the warranty date be adjusted to when it actually starts working, we’ll see, they haven’t been awesome to work with so far.
Dyson response
Thank you for sharing your experience with us, and please accept our apologies. If you need further assistance with your machine, please contact our chat or phone support team, who will be able to look into the matter in detail and guide you through the necessary steps. We are committed to ensuring that you receive the assistance you need.
Fafa
Reposted from Dyson
Verified purchase
May 24, 2026
Quality control is not there
Motor stops and keeps flashing red lights after every use and have to unplug it and plug it back in. This is my second replacement.
Dyson response
Thank you so much for your feedback and for bringing this repetitive issue to our attention. We sincerely appreciate your input, and please rest assured that we take your experience seriously as we work to maintain our quality standards. If you continue to face any performance issues with your replacement unit, we kindly request you to contact us directly via live chat or phone call-1-866-693-9766, where our dedicated support agents will be more than happy to assist you with an immediate solution.
TNie
Reposted from Dyson
Verified purchase
May 21, 2026
Quit working
Issues with powering on from the first time I used it. Only used a few times and won’t power on. Way too expensive for issues out of the box.
Dyson response
We appreciate you choosing Dyson, and we want to ensure your new machine delivers the flawless premium power and performance you expect right out of the box. Please reach out to us directly via our website's Live Chat or call our Phone Support team, so we can immediately look into your warranty options and fix this for you.
