Addict Refillable Couture Lipstick Case (Nordstrom Exclusive)

I purchased this case and since then have spent too much time and money trying to get a Dior Addict Refill to use with it. The inserts (only the lipstick version of Dior Addict) come in a lot of colors but the formula is drying and it's just not worth it. I am hopeful that in the future they will expand the product lines that can fit into this case to include other formulas but as of now (unless you are a fan of Dior Addict lipsticks), I would pass!

I ordered the silver and it’s incredibly disappointing. It looks and feels cheap. The “metal” is obviously a plastic chrome wrap sticker that isn’t even smooth. Light weight - More so than any of the original cases Dior Addict products come in. Actually, all of the original cases look and feel better than this. Doesn’t fit any of my Dior Addict products. Will definitely return.

Love this special little accessory. I only wish it was interchangeable with all Dior lipsticks. I chose the pink color and I'm so happy. The quilting and the logo are really classy. I previously purchased a pink case from Dior.com so now I have 2 and I'm busy looking for a new color for it.

Super disappointed that it is cheap plastic not a thin metal or even lightweight aluminum - I wish I would have just bought another lipstick for the same price. Not worth it, IMO.

Bought this expecting a lovely metal case - which I have received from other similar brands. It’s stick on plastic in a metallic colour. It’s not stuck on well, and the silver plastic looks fogged up as if mold has built up on it. Terrible quality for a refillable case.

I’m not happy with this new system for Dior Addict lipsticks. I have several different colored lipsticks and am not about to spend as much for a case as I spent on the tube! Plus, there is no indication as to what the color is, so good luck when it comes to remembering the name or number when it comes to replacing it!!!

About the actual product: it’s not actual metal like I thought it would be. Maybe that’s on me for not reading reviews or the description, I just bought based off of the look of it online. But it’s like a spongey/squishy texture. Just simply not a huge fan. About how it arrived: the item was grubby. Please see the photos. Once removed from its box, it had what appeared to be fingerprints and an oily substance. It’s just very disappointing. Will be returning.

This Dior lipstick case lives up to its brand name and is a five star case. This one star review is about Nordstrom shipping a full priced, premium luxury Dior lipstick case in used condition. The box had clearly been opened several times by someone other than me and the case was covered in fingerprints. It was either a store exhibit sample or someone else received it, opened the box, fondled the lipstick case and decided to return it. I tried to polish it, but ultimately decided for the price this previously used case needed to be returned. I've read other reviewers state that they received previously used items and thought that odd of Nordstrom. Seemingly it's a sign of the times. Sad.

My order was abruptly canceled, however, Nordstrom sent an email stating that I asked for it. So I contacted CS but the female representative was really rude. She was reluctant to check the case & just told me “I’ve reported it”. (She did nothing for me, literally) I was shocked that Nordstrom made such a bad mistake & their CS quality went downhill, terribly. In my opinion, Nordstrom had the best CS, therefore, I kept purchasing from them for years. Probably, it's time to find another better retailer because they don't want to provide good service to their long-time loyal customers anymore. So disappointed.

Beautiful case.. I couldn’t be happier!

Well made. Must have the corresponding Dior lipsticks.

I love this lippie case, Very Sleek and classy… very aesthetic and since it’s a hard case, so it’s definitely more durable!