Dec 1, 2024
Don't trust the reviews or the photo color
I have been looking for a pair of red flats that were a deeper red than the Vanna flat, which is a very comfortable shoe. I also preferred a different style. I trusted the reviews when they said these ran large, other Franco Sarto shoes do. My package arrived about an hour ago, I opened it with eagerness and was slightly let down when the shoes were not a deeper ref shown in the photo. Yet, I thought they would be fine with the typical F.S. comfort. The shoes are so short my toes hurt - don't trust the reviews. I don't know if the reviewers ordered the wrong size, or the company made changes but now I am stuck with shoes that can't be returned!!!
Reposted from francosarto.com
francosarto.com response
We are sorry to hear the Franco Abigail Ballet Flats did not fit as expected and did not meet your expectations. We value your feedback and review! If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://francosarto.custhelp.com/app/ask.
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