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Details & care
Premium materials define a leather-clad sneaker sporting layers of mesh and a TPU heel cup that fuses stability and comfort atop a generously cushioned sole.
- Lace-up style
- Removable, cushioned insole
- ENCAP® midsole fuses EVA cushioning with a durable, supportive polyurethane shell
- Leather and synthetic upper/synthetic lining and sole
- Imported
- New Balance has received the Fair Labor Association accreditation, which signifies that the company has effective systems and procedures in place to successfully uphold fair labor standards throughout its supply chains, including strategies and tools to address and improve working conditions
- Item #5692948
Size info
- True to size.
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Delivery
- Email gift message (free)
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New Balance
New Balance began in Boston in 1906 selling arch supports to police officers, waiters and others who worked on their feet. Today this global leader in athletic products is committed to quality and craftsmanship. New Balance describes itself as a fearlessly independent company that doesn't answer to anyone but its customers.
Most helpful positive review
Oct 9, 2019
Great!
Such a great shoe. Feels so comfortable
Chaisson
1found this helpful
Most helpful critical review
Aug 3, 2025
No shoe soles inside
Did not have a shoe sole inside.
Mike Red713
Verified purchase
Reposted from nordstromrack.com
5 stars
69%
4 stars
13%
3 stars
8%
2 stars
4%
1 star
6%
Pros:
Cons:
Current reviews don’t mention any.Sort by Most Helpful
Chaisson
Fit:
Small
True to size
Large
Width:
Narrow
True to width
Wide
Oct 9, 2019
Great!
Such a great shoe. Feels so comfortable
1found this helpful
Alan H
Reposted from New Balance EMEA
Verified purchase
Mar 6, 2026
Great trainers for the price!
Great trainers for the price! So good I bought two pairs!
New Balance EMEA response
Thanks for the love. We're glad your new 997H is helping you move through the day like a breeze. May every step feel lighter than the last with New Balance!
Andrew acoustic
Reposted from New Balance EMEA
Verified purchase
Feb 24, 2026
Excellent service and products NB
Excellent 👌 all round quick easy and a great price point
J Finn
Reposted from New Balance EMEA
Verified purchase
Dec 15, 2025
Pair two
2nd pair of these such a comfortable every day wearer
New Balance EMEA response
We’re so happy to hear you’re loving the 997H! 🤩 Thank you so much for your commend and for trusting us again — we’re thrilled to be part of your everyday life!
DROB
Reposted from New Balance EMEA
Verified purchase
Dec 10, 2025
Not as good as they once were
I’ve had a pair of 997’s before, but these feel and look quite cheap in comparison. I got them on sale, so I can’t complain too much
New Balance EMEA response
Thanks for your feedback! We’re sorry to hear that the 997H didn’t meet your expectations. We appreciate you sharing your thoughts and are here to help if you’d like assistance finding a model that better suits your preferences.
Els1
Reposted from New Balance EMEA
Verified purchase
Dec 7, 2025
Good trainer
Comfortable, true to size. Great for everyday wear.
New Balance EMEA response
Thank you for your comment! We’re glad that the 997H met your expectations in comfort, fit, and everyday use. Enjoy it a lot!🤩
