Koala with Message

Koala Bear jellycat is super cute! The problem was the shipping!!! I specifically ordered from Nordstrom as I have ordered items before. I expected good service and certainly better packaging ….i marked it as a gift. It was not in a box…..it was tightly packaged in a plastic bag and arrived squished. The bear holds a stiff envelope with a card- it arrived bent in several places. It took forever to arrive. They state a week delivery. Delivery took much longer! I don’t have time to order a replacement. It took considerable time to fluff the body and the head, as well as the pink fluffy ears. It’s not great, but will have to do. Very disappointing….i will not order from Nordstrom !

This is crooked and the envelope is bent. I'm not happy with the condition of this product. I wanted to order a replacement but it's sold out already.

When I ordered it as a gift from Nordstrom, I definitely did not expect it to arrive in a plastic bag. It was squished and envelope got banded. Very disappointing.

I love this little Jellycat. It makes the perfect gift. Delivery and ordering was swift and easy. Thank you! Dixie Lyons

This Jellycat is an amazing stuffed animal!