Everyday Soft Leather Tote

I was excited to receive this bag. When I ordered an $800 bag from Nordstrom I was confused why the pick up was at the Rack when the Nordstrom store was across the street. When I picked up the bag it was thrown into a box, no dust bag, with one sheet of tissue paper. The quality of the bag was fine but didn’t feel luxurious at all, the presentation didn’t help. When I decided to return the bag I was told that I had to take it back to Nordstrom, not the rack. This was super annoying. I was very disappointed in the customer service from Nordstrom and the lack of luxury concierge. I also ordered a Proezna Schoulder bag for pick up from the same store which I never received, I cancelled the order. I ordered the same Proenza bag from Net-a-Porter and had an amazing experience, that type of service is what I expected from Nordstrom. So sad, I have loved Nordstrom for 20+ years and do not want to shop here anymore.

I wanted to love this bag so much! Unless it is full of things, it just did not lay right for me. I also felt like the leather would scratch easily.

I bought this and loved the color. It's stunning hence the 3 stars. The problem is that it's the size of my LV bag and sat at the same length on my body. It's not a large enough tote. It was like I had the same size purse twice and it's not build like a purse. It's flimsy. The other issue is that it's such a soft leather that I was afraid to use it as to not damage it in anyway. I returned it with tears in my eyes.

I love the simple beauty of this tote. The leather and stitching are impeccable. I bought the black with the red interior, which I adore.

Unfortunately they sent the wrong color bag and did not include a dust bag but sent in a plastic bag. So very disappointing Nordstroms. You should do better.

For the price point, the leather and workmanship pales in comparison to other bags that are half the cost. The fact that I received the wrong color from what I ordered, didn’t matter - returned.