Bing Crystal Embellished Patent Mule

I was nervous given the one bad review on here but I got these shoes anyway. I initially went with my true size which fit okay, but I exchanged for a half size up just so I could have a little more breathing room. I wore these to my bridal shower and EVERYONE complimented them - I don't mean "cute shoes," I mean, wide-eyed marveling! A few people said they'd literally never seen more beautiful shoes. They're incredibly flattering on the foot and actually a fairly comfortable arch given the height. I could wear these for a while. They'll go with elegant evening looks as well as a pair of jeans on date night. I also recently bought black Manolo Blahnik Nadiras which is like the Hangisi (satin with crystals), but these feel different, sexier, edgier. I feel lucky to have both in my collection! GO FOR IT. I went with black, as I don't love the cream color (wish it was a truer nude).

Purchased this pair of almost $1100.00 shoes on 13DEC directly from a salesperson at a Nordstrom store - not an online order. Was guaranteed a delivery date of 18DEC to make it in time for Christmas. Today is 23DEC. Have contacted customer care twice, only to be told what I know… LSO real time tracking is non-existent. Why can no one contact LSO and track my package??? Why use this useless service??? Photo of what I see attached.