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Customer Service

We're Here 24/7: call or chat with us online.

Have a question? Call 1.888.282.6060 or chat online for help with general questions, orders, and more.

U.S. Customer Service: 1.888.282.6060
Credit Services: 1.800.264.6260
Beauty Care Specialists: 1.800.723.2889

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Woman checking her order status on the Nordstrom app.

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A stack of Nordstrom shipping boxes.

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A person holding a skirt embellished with a question mark on a hanger.

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Need to Cancel a Recent Order?

If you act quickly, you can cancel an order while it's still processing. Just find the order in your purchases, choose Details, then select Cancel Order.

Customer Service - We're Here 24/7

U.S. Customer Service

For general customer service for orders, returns, account questions and other Nordstrom.com support 1.888.282.6060

Corporate Offices
Nordstrom Inquiries
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101

International

Get help with your international order.

International Shopping

Credit Services

1.800.264.6260

Get help with Nordstrom credit card and debit accounts, payments and account questions.

Pay Your Bill Online

Beauty Care

Our team can give you expert advice across all our beauty brands.

Need help with a beauty question? Our Beauty Specialists can provide expert advice across our beauty brands, products and services. Call 1.800.723.2889 or chat with a Beauty Specialist during these hours.

Monday-Friday: 10:30am-8:30pm ET
Saturday-Sunday: 10:30am-6:30pm ET