Feb 2, 2016
Nice bag but packaging
I ordered the Sienna Red bag and it is a beautiful bag.
However, I am severely disappointed in how Nordstrom packaged my order. It was placed in a plastic bag, with the dust bag all wrinkled up and stuffed inside the bag. Why is there no box for the item to protect it during transit? I am spending $2K on a bag, at least send it packaged properly. My only thought is maybe nordstrom is trying to save money on shipping by keeping the weight low.
This is the 2nd time I have been disappointed in packaging, the first when I ordered 2 dior sunglasses at more than $500 each and they were sent in a little plastic baggie with no case. After I complained, they did send me two cases after the fact, but honestly it is like they just don't care what happens during transit or how the customer will feel trying to store or protect their items.
Mof32B
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