June 6, 2026
poor customer service beware
Accidentally purchased men’s shoe thinking it was a women’s shoe. Initiated return and it was returned back by FedEx and I was charged for the FedEx. I tried to reach customer service but received automated Ai, not helpful. I’m really disappointed in Nordstrom. What happened to your stellar customer service?
Verified purchase
CathynChicago
Fit: True to size
Small
True to size
Large
Width: True to width
Narrow
True to width
Wide
- Size purchased:
- 11.5
- Width purchased:
- M
- Color:
- IVORY
Was this helpful?