Nordstrom Stylist Services
PERSONAL STYLING YOUR WAY
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We can work with what's already in your closet or start from scratch.
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Our stylists can help you find the perfect piece or outfit.
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Frequently Asked Questions
How much does it cost to book an appointment with a Personal Stylist?
Nothing at all! Our services and advice are always completely FREE.
Is your Personal Stylist service available for both men and women?
Yes! We staff experts who specialize in all aspects of style, including women's fashion, menswear, beauty—even kids' clothes.
What information about myself do I need to give?
Your Personal Stylist will ask you a few questions to get a feel for your likes, dislikes and any specific needs. They will also ask about sizing and fit preferences. Any other details you'd like to provide are up to you.
How long will a Personal Stylist appointment take?
That's up to you! We have a variety of appointment types, with options from 30 minutes to as long as you need. Just tell us what you're interested in, and we'll be happy to make it happen.
What can I expect when I arrive for my appointment?
To get a feel for your likes, dislikes and specific needs, your Personal Stylist will connect with you by phone or email prior to your appointment. When you arrive at your store, your stylist will have already pulled options and set them up in a dressing room prepped especially for you.
Is this service available at every Nordstrom location?
Nearly all of our stores have Personal Stylists. To make sure your store does, please check our store locations and services.
Is there an option to speak with someone online?
We have online Personal Stylists available via online chat.
How does Nordstrom Trunk Club work?
Nordstrom Trunk Club is a personal styling service. Here's how it works:
Complete a profile and let us know your style, size and budget by taking our Style Quiz. You can also upload pictures of outfits you love or items you'd like us to work into your wardrobe. These things change all the time, so be sure to update your preferences as needed.
Request a Trunk (for right now, or schedule one for later) and let us know what you're looking for. Understanding your needs helps our styling team personalize your experience.
You'll receive a preview of your Trunk before it ships to see the items our stylists have selected for you, along with their advice and outfit suggestions. Then you'll have 48 hours to make edits, leave feedback for our stylists or confirm the Trunk as-is. You'll pay a $25 styling fee, which is credited to your purchase (and is waived for Nordstrom cardmembers).
Once complete, your Trunk will be on its way. Try everything on in the comfort of your home within 5 days. Keep what you love and send the rest back. Be sure to let us know how it went! Your feedback on what worked (or what didn't) helps our stylists get to know you better for next time.
Check out online or in the app when you're ready. This is where you'll see current prices and available referral credits and have the opportunity to apply any Nordy Club rewards.
Exchanges and returns are always free, and you can choose the option that's most convenient. You can drop off returns at a Nordstrom store or at one of the carrier's drop-off locations, or schedule a free carrier pickup to return your items using the included return shipping label (or print a new one online).
How do I sign up for Nordstrom Trunk Club?
That's easy. Create your profile online (it only takes a minute—seriously, we've timed it), or download the Nordstrom Trunk Club app on your iPhone or Android and get started from there. Either way, signing up is completely free.
Is Nordstrom Trunk Club a subscription service?
Nordstrom Trunk Club is not a subscription service—there is no regular obligation or hidden fees. Trunks can be scheduled on your terms as you like: monthly, quarterly or at any other specific interval you determine.
Can people under the age of 18 use Nordstrom Trunk Club?
Unfortunately, we are unable to serve individuals under the age of 18.
More Nordstrom Services
Nordstrom personal stylists are available for both men and women, and their expert services and advice are always completely free. Your stylist can also serve as your personal shopper—choosing items for you to try based on your tastes, your favorite labels, your existing wardrobe and your budget. Personal stylists can help you create an entire wardrobe or get you outfitted for a particular event. For example, they might pick out several dresses for a special party or pull together multitasking outfits for an upcoming travel adventure. In any case, it's a great time saver and stress reliever to have expertly preselected items waiting for you when you come in for your try-on session! And if needed, your personal stylist can also pull in our onsite alterations and tailoring pros to ensure you end up with a perfect fit. In addition to in-person appointments, you can connect with a stylist online—either via chat or email. We also offer phone consultations; starting the process is as simple as calling 1.877.310.8537. If you have more questions about our personal styling services, our Stylist FAQ page has the answers!